We all think we are doing a great job running our businesses. But are we doing as well as we think we are? I know personally that I almost always have the…
Survey: 8 Things That Really Cause Consumers to Complain – GatherUp
Source: Unknown Source
In this survey question we asked a representative sample of U.S. consumers an open ended question. When dealing with a local merchant, what will cause you to complain?
SURVEY: What Happens When Things Go South? You Lose More Customers Than You Ever Know – GatherUp
Source: Unknown Source
What happens when customers experience problems dealing with your company and when things go wrong? What customer behaviors can you expect when things just don’t go right and the customer leaves dissatisfied?
5 Good Things About Customer Complaints – GatherUp
Source: Unknown Source
You love your business. It might even feel like your “baby”. So when a complaint comes in from a customer it can be devastating. And yet this painful experience of things going…
5-Step Plan For Success With Google Q & A – GatherUp
Source: Unknown Source
We created this simple process to manage Google Questions & Answers (Q&A), which we summarized in five words: Plan, Post, Monitor, Respond and Report. Read the details to each step.
January 2022 Webinar Recap – GatherUp
Source: Unknown Source
On January 27th we hosted a webinar to talk about new features, updates, things coming up soon, and how customers can participate in a beta to shape our product.
Customer Webinar: April 2017 – New Reports Sneak Peek – GatherUp
Source: Unknown Source
This month we provided a “sneak peek” into something we’ve been working very hard on – our new Reporting Engine, which will be available platform wide on May
