TL;DR Summary of Microsoft Advertising Trust and Safety Report Highlights
Optimixed’s Overview: In-Depth Insights into Microsoft Advertising’s Trust and Safety Enforcement
Microsoft’s Comprehensive Approach to Ad Quality and Account Integrity
In its latest trust and safety report, Microsoft Advertising detailed robust efforts to maintain a safe and reliable advertising ecosystem. The company focused on removing inappropriate or misleading ads and limiting access for advertisers who violate policies.
- Ad Removal and Restriction: Over 1 billion ads were removed or restricted to protect user experience and platform standards.
- Account Suspensions: More than 475,000 advertiser accounts were suspended due to policy breaches, signaling strict enforcement.
- Publisher Page Clean-up: Microsoft eliminated 250,000 ads from publisher pages, improving overall ad environment quality.
Handling Complaints and Appeals
Microsoft responded to approximately 70,000 consumer complaints by rejecting nearly 245,000 ads and suspending 5,000 accounts. The appeals process saw the overturning of over 1.5 million ad rejections and 20,000 account suspensions out of 72,000 appeals, demonstrating a balanced review mechanism.
Comparison with Industry Peers
While Microsoft’s enforcement numbers are substantial, Google’s figures for 2025 show even larger scale actions — with over 5 billion ads removed and 39.2 million advertiser accounts suspended. This context highlights the vast scale at which major digital platforms operate to ensure advertising trust and safety.