Customer Activity pulls all of your customers and reviews into one screen with the tools you need to gather, manage, and market your business’ reputation.

In what goes down as one of the dumbest review policies and practices ever, a hotel in Indiana solicited reviews from consumers and would then charge them

Excelling at every interaction in the customer experience (CX) is on the mind of a lot of companies these days.  Executives and marketers are looking to

Running a business is difficult. Having customers give you their opinion on your business can both be rewarding through great 5-star reviews and challenging

Don’t overlook the value of aggregate review content as you work to earn new reviews.

GetFiveStars integrates with Olo Online Ordering, adding customer ratings, Net Promoter Score, customer feedback & online reviews to your restaurant or cafe

Reviews at 3rd-party sites like Google, Facebook and Trip Advisor are no doubt valuable to your business. Surveys have shown as many as 97% of consumers seek

Our team is excited to get out and share our knowledge this 2016 fall season on digital marketing, online reviews, online reputation, mobile and more.  We’d

Google Posts is a very cool product that allows a business to tell their story directly in Google’s search results. Google’s Small Thanks product, allowing

GatherUp is now an integration on Agency Alanytics allowing you to report on reputation, reviews and Net Promotore Score to your clients via Agency Analytics.

Learn how your marketing agency can deliver instant reputation management value to your clients. This 5-step plan only needs a dozen reviews to get you started.

Our webinar for August was packed with great content as we had multiple new features to cover and an extensive blog post to discuss in-depth.  I was joined by