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Google Merchant Center Clarifies Misrepresentation Policy

10/14/25
Source: Search Engine Roundtable by barry@rustybrick.com (Barry Schwartz). Read the original article

TL;DR Summary of Google Updates Its Misrepresentation Policy for Shopping Ads and Free Listings

Google has **updated its Misrepresentation policy** for Shopping ads and free listings in the Merchant Center. The update provides **clearer guidance**, including new examples related to **non-delivery and refund processes**. Additionally, Google offers expanded information on the **appeals process** and best compliance practices. These changes clarify enforcement without altering existing rules.

Optimixed’s Overview: Key Enhancements in Google’s Misrepresentation Policy for Merchant Center Listings

Updated Policy Focuses on Transparency and Compliance

Google’s recent update to the Misrepresentation policy aims to enhance clarity and support for merchants using both Shopping ads and free listings through the Google Merchant Center. The changes include:

  • Additional examples illustrating violations such as non-delivery of products and issues with inoperable return/refund processes.
  • Clarification on enforcement: While the policy enforcement remains consistent, Google provides clearer references for merchants to understand compliance expectations.
  • Expanded guidance on best practices for maintaining compliance and navigating the appeals process.

Implications for Merchants

Merchants should review the updated policies carefully to ensure their listings and advertising practices align with Google’s standards. The update helps reduce misunderstandings by providing concrete examples and detailed instructions on how to avoid policy violations.

For merchants seeking a detailed comparison, tools like the Wayback Machine reveal the extensive additions and modifications made in this update. Community discussions and expert analyses further break down the impact and practical steps for compliance.

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