Source: Search Engine Roundtable by barry@rustybrick.com (Barry Schwartz). Read the original article
TL;DR Summary of Google Business Profiles Adds ‘Collected Info’ Feature to Confirm Business Details
Google introduces a new Collected Info feature to help businesses verify and update their profiles automatically. This tool allows business owners to see the sources of information Google uses and reject any incorrect updates. Currently, it is available only in select regions and business categories, aiming to keep profiles accurate and discoverable.
Optimixed’s Overview: Enhancing Business Profile Accuracy with Google’s New Verification Tool
Introduction to the Collected Info Feature
Google has rolled out an innovative feature within Google Business Profiles called Collected Info. This addition is designed to help business owners confirm the details Google collects about their business and maintain an up-to-date and accurate online presence.
How the Feature Works
- Google may reach out via automated calls, texts, or WhatsApp to the verified phone number on the profile to collect or confirm data.
- The feature tracks when data was collected (“collection date”) and the exact source of the information, such as specific calls or messages.
- Business owners can review the collected information and reject any updates that are inaccurate or unintended directly through their Business Profile management interface.
Availability and Benefits
This feature is currently limited to certain regions, languages, and business categories. By enabling business owners to verify and control the updates on their profiles, Google aims to improve the reliability and discoverability of business information for customers searching online.