Technical SEO

The goal of the Customer Success department at GetFiveStars is to ensure the success of your business. Two of the most powerful tools we offer are our

Kirsty TG

While GatherUp review notifications have always existed in our reputation management platform, you now have endless options with our launch of custom review

If you’re busy, be sure to focus on these 5 types of customer reviews when delegating your time to reply to customer feedback.

SmartReply is our newest feature on the GatherUp platform, designed to make your life easier and more efficient when replying to customer reviews.

GatherUp has added SMS feedback request reminders that help drive open and feedback rates.

Find out how GatherUp’s Reputation Scorecard helps agencies scale by identifying prospects and providing reputation management solutions.

Customer Activity pulls all of your customers and reviews into one screen with the tools you need to gather, manage, and market your business’ reputation.

In what goes down as one of the dumbest review policies and practices ever, a hotel in Indiana solicited reviews from consumers and would then charge them

Excelling at every interaction in the customer experience (CX) is on the mind of a lot of companies these days.  Executives and marketers are looking to