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Gamma’s Head of Design on how his team uses AI to synthesize feedback, generate on-brand imagery, and maintain design quality while serving users in 60+ countries | Zach Leach

Posted on June 9, 2025

TL;DR Summary of How Gamma Uses AI to Enhance Global Design and User Feedback

Gamma leverages AI tools like ChatGPT to analyze extensive multilingual user feedback from their international audience. They utilize AI-driven workflows such as Midjourney and Replicate to create consistent, on-brand imagery and instantly remove backgrounds. This approach helps maintain design quality and brand consistency across a globally distributed product while streamlining tasks like job description creation.

Optimixed’s Overview: Leveraging AI for Scalable Global Product Design and Feedback Analysis

Innovative AI Integration in Design and User Feedback

Zach Leach, head of design at Gamma, shares insights into how his team utilizes artificial intelligence to efficiently process and act on user feedback from over 60 countries. By integrating ChatGPT’s deep research capabilities, they transform hundreds of multilingual feedback entries into meaningful design insights, enabling rapid iterations that align with diverse user needs.

Streamlined Visual Content Creation with AI

  • Midjourney-style references (SREF): Employed to generate on-brand imagery, ensuring visual consistency across the product.
  • Replicate: Used for instant background removal from images, accelerating the design workflow.

Maintaining Brand Consistency and Efficiency

The team developed a simple, repeatable AI-powered workflow that not only preserves the brand’s visual identity but also expedites the creation of high-quality content such as job descriptions. This method supports Gamma’s rapid growth while serving a broad international user base.

Key Takeaways

  • AI transforms raw, multilingual feedback into actionable product improvements.
  • Automated design tools help maintain a unified brand presence globally.
  • AI-assisted processes improve efficiency in content creation and iteration.

Source: Lenny’s Newsletter by Claire Vo. Read original article.

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