Source: Search Engine Roundtable by barry@rustybrick.com (Barry Schwartz). Read the original article
TL;DR Summary of Google to Discontinue My Business Q&A API by November 2025
Google will officially discontinue the My Business Q&A API on November 3, 2025, ending the ability to read or post questions via the API. Users can still access existing Q&A data and reports until the shutdown date. Google plans to update the Q&A feature and improve the user experience, signaling upcoming changes.
Optimixed’s Overview: What the End of Google’s My Business Q&A API Means for Local Businesses
Key Details About the API Discontinuation
Earlier indications of the declining presence of Google’s local Questions and Answers feature have now been confirmed with an official announcement. The My Business Q&A API will be discontinued on November 3, 2025. This change impacts developers and businesses that rely on the API to manage and interact with customer questions and answers programmatically.
What Will Change?
- API Access Ends: After the cutoff date, the ability to read or post Q&A content via the API will cease.
- Data Access Until Shutdown: Existing Q&A data and reporting capabilities remain accessible through the API until November 3, 2025.
- Feature Updates: Google is actively working on updating the Q&A functionality and user experience, indicating that new or improved features may replace the current system.
Implications for Local Businesses and Developers
Businesses that use the My Business Q&A API for customer engagement should prepare for the transition by:
- Backing up necessary Q&A data before the discontinuation date.
- Monitoring updates from Google regarding new Q&A tools or platforms.
- Exploring alternative ways to manage customer questions and feedback within Google’s ecosystem.
Staying informed will ensure that local businesses maintain effective communication channels and adapt to upcoming changes smoothly.
