Source: Search Engine Roundtable by barry@rustybrick.com (Barry Schwartz). Read the original article
TL;DR Summary of Google Local Service Ads Account Access Tab Outage
The Google Local Service Ads (LSA) account access tab has been unavailable since early May, causing significant frustration among advertisers. Admins are currently unable to add users to their LSA accounts, disrupting account management. A partial workaround involves using an alternate URL, but many users report this method is unreliable. The issue has persisted for over two weeks with no official resolution yet.
Optimixed’s Overview: Persistent Access Issues Disrupt Google Local Service Ads Management
Extended Disruption in LSA Account Access
Since at least May 1, 2026, users of Google Local Service Ads have been experiencing significant problems with the Account Access tab. This tab, essential for managing user permissions within LSA accounts, has failed to load or function properly for many advertisers.
Impact on Advertisers and Workarounds
- Administrators are unable to add or manage users, complicating team collaboration and account oversight.
- A suggested workaround URL (
ads.google.com/aw/accountaccess/users) offers some relief but is reported as unreliable by multiple users. - The originally intended URL (
ads.google.com/localservices/accountaccess) remains nonfunctional.
Community Response and Ongoing Frustration
Prominent voices in the advertising community, including Len Raleigh and Anthony Higman, have publicly highlighted the issue across social platforms. The problem persists without an official fix, leaving many advertisers concerned about managing their LSA accounts effectively.
