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The exact AI playbook (custom GPTs, translations, WhatsApp MCP) that saved ElevenLabs $140K and helps them ship daily | Luke Harries (Head of Growth)

Posted on June 2, 2025

Optimizing Marketing Workflows with AI: Case Studies, Translations, and WhatsApp Integration

Automating Marketing with AI Tools

Luke Harries, Head of Growth at ElevenLabs, demonstrates how AI can streamline marketing operations by automating tasks such as creating case studies, translating content, and managing customer communications via WhatsApp. These innovations have saved ElevenLabs over $140,000 annually while maintaining continuous marketing momentum.

Key Strategies and Technologies

  • AI-Generated Case Studies: Use AI transcription combined with custom GPT models to produce polished case studies quickly and systematically.
  • Custom AI Translation System: ElevenLabs developed an in-house translation solution that replaced expensive agencies, delivering cost savings and greater control.
  • Model Context Protocol (MCP) for WhatsApp: Leveraging MCPs to create AI assistants that interact seamlessly with WhatsApp messages, enhancing customer engagement.
  • “Everything is a Launch” Philosophy: Adopting a mindset focused on consistent, iterative product and marketing launches to sustain growth.
  • Learning to Code with AI: Tools like Cursor empower marketers to build and customize AI workflows without deep technical expertise.
  • Prompt Engineering Focus: Emphasizing crafting effective prompts over editing outputs to optimize custom GPT performance.

Helpful AI Tools and Resources

  • Granola – AI-powered writing assistant for case studies and content creation
  • ChatGPT – versatile AI for generating content like tweet threads
  • Cursor – coding assistant for marketers
  • ElevenLabs – AI voice technology platform
  • WhatsApp MCP GitHub repo – open-source integration for AI assistants

By embracing AI-powered workflows and focusing on scalable, customizable solutions, marketing teams can reduce costs, increase efficiency, and maintain a strong growth trajectory.

Source: Lenny’s Newsletter by Claire Vo. Read original.

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