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Why ChatGPT will be the next big growth channel (and how to capitalize on it) | Brian Balfour (Reforge)

Posted on August 17, 2025
Source: Lenny’s Newsletter by Lenny Rachitsky. Read the original article

TL;DR Summary of How ChatGPT is Transforming Platform Growth and Distribution

Brian Balfour, an expert in product growth, reveals that ChatGPT has entered a critical second phase in the four-step platform cycle, signaling a major distribution shift. The launch of ChatGPT’s third-party platform within six months is expected to surpass early platform launches like Facebook’s. Companies that fail to integrate with ChatGPT risk falling behind competitors, while early adopters can leverage new growth opportunities. This insight underscores the urgency for startups and businesses to strategically bet on AI-driven platforms now.

Optimixed’s Overview: Navigating the Next Wave of Platform Growth with ChatGPT

Understanding the Four-Step Cycle of Platform Growth

Brian Balfour, founder of Reforge and former HubSpot VP of Growth, analyzes how major platform shifts—from Facebook to Apple—follow a predictable four-step cycle. ChatGPT now stands at the second stage, poised for explosive expansion through third-party integrations.

Why ChatGPT’s Platform Launch Matters More Than You Think

  • Platform expansion: ChatGPT’s upcoming third-party platform is predicted to redefine digital distribution.
  • Competitive advantage: Companies integrating ChatGPT will gain a critical edge over those who don’t.
  • Time-sensitive opportunity: Businesses have only six months to position themselves effectively before the platform matures.

Lessons from Past Platform Bets

The success story of Zynga, which grew to a $1 billion company by early adoption of Facebook’s platform, illustrates the rewards of timely strategic bets. Balfour highlights why many companies hesitate despite clear signals and how this hesitation can be costly in fast-moving tech landscapes.

Strategic Recommendations for Startups and Enterprises

  • Prioritize integration with emerging AI platforms like ChatGPT to stay relevant.
  • Understand distribution’s central role in product growth and user retention.
  • Adopt AI tools thoughtfully, focusing on constraints and monetization strategies.
  • Monitor platform credibility and partnership opportunities to maximize growth potential.

In sum, Balfour’s insights provide a roadmap for leveraging AI-driven platform shifts, urging companies to act swiftly to capitalize on the next great distribution wave.

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