For those interested in understanding how to drive high performance teams, create focus in an organization, and drive organizational excellence, this episode is jam-packed with tactics and anecdotes across software industries. Zack Urlocker is an active Board Member and advisor to many different startups. His resume is too long to fully write out but he previously has served as CEO, COO, VP Marketing, VP Product, and VP Engineering across 7 different companies including Duo Security, MySQL, Zendesk, Gatsby, Netlify, Active Software, and Borland Software. Almost all of these he has joined at an early stage and he has numerous experiences scaling companies from $6-100M+ ARR with over 4 $1B+ outcomes. We discuss lessons learned from each company, complete with anecdotes and compounded knowledge that helped Zack improve along his career. He shares detailed advice on building customer obsession, aligning organizations around one focus area, and maintaining speed as a key advantage for startups as they scale. We also discuss how to build operational rigor at high scale in a constrained capital environment. There are too many learnings in this episode to fully write out.
