Source: Search Engine Roundtable by barry@rustybrick.com (Barry Schwartz). Read the original article
TL;DR Summary of Google’s New Requirement for Tagging Incentivized Reviews
Google now requires merchants to properly tag incentivized reviews using the is_incentivized_review attribute for transparency. Reviews boosted by incentives such as gift cards or discounts must be clearly identified, regardless of review sentiment. This update aligns with policies ensuring honest and disclosed customer feedback. Brands should reassess their review collection and display practices to comply and avoid regulatory issues.
Optimixed’s Overview: Ensuring Compliance with Google’s Incentivized Review Tagging Policy
Understanding Google’s Incentivized Review Requirements
Google recently informed merchants and advertisers via email that all reviews obtained through incentives—like gift cards, rewards points, or discounts—must be tagged with the is_incentivized_review attribute in the data feed. This step promotes transparency and helps maintain trust in review authenticity on Google Search.
Key Policy Highlights
- Disclosure is mandatory: Incentivized reviews must be clearly identified regardless of whether the review is positive, negative, or neutral.
- Incentives can’t be sentiment-contingent: Offering rewards must not depend on receiving a favorable review.
- Proper tagging ensures compliance: Using the
is_incentivized_reviewattribute helps Google display these reviews properly and avoid policy violations.
Why This Matters for Merchants and Brands
With the FTC intensifying scrutiny of online reviews, proper disclosure of incentivized reviews is crucial to avoid legal risks and maintain consumer trust. Brands should:
- Review and update their methods for collecting and displaying reviews.
- Implement the required tagging attribute in their review data feeds.
- Stay informed of evolving policies to safeguard their reputation and advertising eligibility on Google.
Following these guidelines not only ensures compliance but also supports transparent marketing practices that resonate positively with consumers.