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The future of AI-powered sales with Vercel COO, Jeanne DeWitt

11/30/25
Source: Lenny’s Newsletter by Lenny Rachitsky. Read the original article

TL;DR Summary of Building World-Class Go-To-Market Teams with Jeanne DeWitt Grosser

Jeanne DeWitt Grosser, COO at Vercel, has extensive experience building top-tier GTM (Go-To-Market) teams at Stripe, Google, and Vercel. The discussion highlights the growing strategic importance of GTM in the AI era, the emergence of the GTM engineer role, and effective segmentation strategies. Key insights include how to create sales organizations that earn respect from engineering and product teams and the evolving decisions around building versus buying GTM tools.

Optimixed’s Overview: Key Strategies for Building Effective GTM Teams in the AI-Driven Market

Jeanne DeWitt Grosser’s GTM Leadership and Insights

Jeanne DeWitt Grosser has played a pivotal role in shaping sales and marketing organizations at leading tech companies, including Stripe, Google, and Vercel. As COO of Vercel, she manages multiple departments such as marketing, sales, customer success, revenue operations, and field engineering, focusing on integrating GTM strategies across functions.

The Strategic Rise of GTM in the AI Era

  • GTM’s growing importance: With AI transforming markets, GTM strategies have become more critical in aligning product launches and sales efforts to customer needs.
  • The GTM engineer: A new role bridging technical and go-to-market functions, emphasizing collaboration between engineering and sales teams to drive growth.
  • Segmentation fundamentals: Effective customer segmentation enables tailored marketing and sales approaches, improving conversion and retention rates.

Building Sales Organizations That Earn Respect

Jeanne emphasizes creating sales teams that engineers and product teams respect by fostering cross-functional collaboration and understanding. This approach ensures that GTM efforts are well aligned with product capabilities and customer expectations.

The Build vs. Buy Decision in GTM Tools

In the current AI-driven landscape, companies must carefully assess whether to develop GTM tools internally or adopt third-party solutions, balancing speed to market, customization, and scalability.

Customer Buying Motivations

Most customers purchase solutions to avoid pain points rather than to capitalize on potential gains, a critical insight that shapes successful sales messaging and positioning.

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