Mastering ChatGPT: Advanced techniques for workplace communication and productivity | Hiten Shah

Posted on July 7, 2025
Source: Lenny’s Newsletter by Claire Vo. Read the original article

TL;DR Summary of Transforming ChatGPT into a Personalized AI Workplace Coach

Hiten Shah demonstrates how to customize ChatGPT into a powerful personal assistant by integrating operating manuals and personality assessments. He emphasizes the importance of providing context to AI for improved output quality and shares practical frameworks to build tailored sales scripts and AI coaching systems. This approach turns simple chatbots into productivity multipliers and strategic workplace tools.

Optimixed’s Overview: How to Build a Custom AI Coach with ChatGPT for Enhanced Workplace Productivity

Introduction to Personalized AI Coaching

Hiten Shah, a seasoned entrepreneur and founder of multiple analytics companies, reveals innovative methods to elevate ChatGPT beyond a standard chatbot. By embedding detailed instructions and personality data, users can create AI versions of themselves or their leaders, effectively turning ChatGPT into a personal workplace coach and sales strategist.

Key Techniques for Effective AI Customization

  • Context Loading: Prioritize feeding ChatGPT with relevant operating manuals and personality frameworks to enhance response relevance and accuracy.
  • “Show What Great Looks Like” Method: Provide exemplary examples to train the AI on desired outcomes, which significantly boosts output quality.
  • Temporary Sessions: Use isolated sessions for ad-hoc queries to keep your main AI memory organized and focused.

Applying Structured Sales Frameworks

By integrating proven sales methodologies like the Winning by Design framework, users can automate the creation of customized discovery call scripts tailored to any product. This bridges structured knowledge with personalized context for superior sales interactions.

Leveraging Personality Types for AI Coaching

Incorporating personality assessments such as Myers-Briggs, Enneagram, or DISC allows ChatGPT to adapt communication styles, making AI coaching sessions more aligned with individual traits and preferences.

Conclusion

This approach transforms ChatGPT into a multifaceted tool that not only helps with everyday workplace challenges but also acts as a productivity multiplier and strategic advisor. By carefully managing context, personality data, and frameworks, professionals can significantly enhance their AI-driven workflows.